Abdoullah Hajji

IT intern (ATÉ co-op placements)

A maker of sealing systems for vehicles, four sites. In 2025, I did level 1 support and set up workstations. In 2026, at level 2, I worked mostly on the service desk, and IT management gave me six assignments.

• For two weeks, I ran the service desk alone: the ticket queue for the four sites, accounts, workstation prep and handover.
• I checked the switches’ lifetime warranty, model by model, then prepared the claims. Thirty switches were supplied at no cost, which avoided $63,486 in purchase costs, before tax, at public prices on August 5, 2026.
• I moved the production floor’s data-entry workstations from Windows 10 to Windows 11, one at a time, with no production entries lost.
• I created about 10 Active Directory accounts, applied Group Policy (GPO) and pushed patches through WSUS. I deployed about 20 workstations, installed software through PDQ Deploy and kept the inventory in PDQ Inventory.
• I rolled out multi-factor authentication in Microsoft Entra ID, followed up with users, managed the Microsoft 365 licences and helped write internal policies and documentation.

Three of those assignments, in detail

Founder

I design and launch websites for small businesses.

Data collection clerk, part time

I contact people across Canada and document each case.

IT intern, hybrid

I set up and maintained the workstations and the network, worked on data protection and gave day-to-day tech support.

Sales representative, part time

Grocery clerk, part time

Spokesperson, then coordinator

Information officer and spokesperson from October 2023 to February 2026, then coordinator, elected to the Executive Council, from February 2026 to September 2026. The association has about 6,000 members.

Coordinator

Re-elected on September 17, 2026. In fall 2026, I’m organizing the ÉPICS teams for the intercollegiate cybersecurity competition at Cégep Saint-Jean-sur-Richelieu.